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      Need Help with Your Product?

      Is your Cuckoo product not working? Or do you have any mechanical problems that you can't fix? Give us a call at: (323)780-8808 ext. 114, during our normal business hours (Mon.-Fri. 9am-5:30pm) and tell us what's wrong with your Cuckoo product and we'll help you fix the problem.


      All Cuckoo U.S. products come with a one year manufacturer warranty that covers mechanical parts and labor. Warranty does not cover items such as: dew dish, steam plate, measuring cup, rice scooper, cover packing, inner pots, inner lids and removable cover lids.

      Warranty does not cover improper use, misuse, abuse, or neglect on the part of the owner. This warranty is invalid in any case that the product is taken apart or serviced by an unauthorized service station. This warranty gives you specific legal rights and they may vary from state to state. Warranty terms and conditions are subject to change without notice.

      Warranty coverage does not cover shipping costs for items sent to our service center for repair. Shippings costs may vary depending on your location and distance from our service center.

      Drop-off Location Cuckoo A/S Center
      1137 E. 1st St.
      Los Angeles, CA 90033
      Call : 323-780-8808 ext 114

      (Entrance is located on the back on North Myers St. Not on Mission Rd)