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Service Request Form
Need Help with Your Product?Is your Cuckoo product not working? Or do you have any mechanical problems that you can't fix? Don't worry our A/S Center can help you out! Just give us a call at: (323)780-8808 ext. 114, during our normal business hours (Mon.-Fri. 9am-6pm) and tell us whats wrong with your Cuckoo product and we'll help you fix the problem.
WarrantyAll of our products come with a one year manufacturers warranty that covers mechanical parts and labor. Warranty does not cover the following parts: dew dish, steam plate, measuring cup, rice scooper, cover packing, inner pots, inner lids and removable cover lids.
The warranty does not cover improper use, misuses, abuse, or neglect on the part of the owner. This warranty is invalid in any case that the product is taken apart or serviced by an unauthorized service station. This warranty gives you specific legal rights and they may vary from state to state. All design and specifications are subject to change without notice.
* The warranty does not cover the shipping costs for items sent to our A/S center for repair. Shippings costs may vary depending on your location and distance from our A/S Center.
Drop-off LocationCuckoo A/S Center
1137 E. 1st St.
Los Angeles, CA 90033
Call : 323-780-8808 ext 114