Policy Information

Terms and Agreement
Return & Exchange
Privacy Policy
Cuckoo Points Policy
Cuckoo Coupon Policy

Terms of Agreement

Welcome to CuckooMallUSA.com. Please read these Terms of Use thoroughly before using this website. Your use of the CuckooMallUSA.com site constitutes your unconditional agreement to the following Terms of Use. CuckooMallUSA.com reserves the right to update or modify these Terms and Conditions at any time without prior notice to you. If you do not agree to these Terms of Use, refrain from using this website.

Use of this site
If you are under the age of 18 but at least 13 years of age, you may use this website under the ONLY under the supervision of a parent or a legal guardian who agrees to be bounded by these Terms of Use. The website design and all materials, including images, texts, graphics, information, photographs, content displayed on or that can be downloaded from this website are either the property of, or used by permission by CuckooMallUSA.com and its affiliates.

Pricing Information
We attempt to ensure that the pricing information on this website to be accurate and current. Despite our effort, pricing or typographical errors may occur and provide you with inaccurate, incomplete, or out of date information. CuckooMallUSA.com cannot confirm the price of a product until after you have placed an order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, CuckooMallUSA.com shall have the right, at our sole discretion, to refuse, or cancel any orders placed for the items. In the event that an item is mispriced, CuckooMallUSA.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. In addition, we may make changes to the pricing information and availability without notice. CuckooMallUSA.com strives to provide you with the lowest and reasonable prices.

Products, Contents, and Specifications
All features, content, specifications, products and prices of products and services described on this website are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for convenience purpose only. We strive to provide you with the accurate information about our products including the applicable colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Colors
We make every effort to display the colors of our products that appear on the site as accurate as possible. However, the actual color you may see will depend on your computer system and monitor. We cannot guarantee that your computer will accurately display such colors.

Shipping
When you place an order, the item(s) will be shipped to an address designated by the purchaser as long as that address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract.

International Shipping
Customer will be reliable for paying the import taxes and/or customs duties. You may also be charged for brokerage fee (handling fee) for the shipment. These charges will be separate from the shipping charge and you will be billed directly upon receiving the product through the specified carrier service. The fees may vary depending on the countries' rates.

Copyrights Trademarks
Unless otherwise noted, all contents, trademarks, trade addresses and/or other intellectual property owned, controlled by CuckooMallUSA.com. Nothing contained on this website grants or be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without our permission.

Linking to this Website
Creating or maintaining any links from another website to any of our pages without permission from us will be considered prohibited. CuckooMallUSA.com has not reviewed all of the websites linked to this website and is not responsible for the contents of any off-site pages or any other website links that are linked to this website. Any permitted links to this website must comply with all applicable laws and regulations.

Third Party Links
Occasionally, there will be a third party website that will be provided solely as a convenience for you and will not in any way constitute or imply CuckooMallUSA.com’s endorsement, sponsorship, or recommendation of the third party, information, product or service. CuckooMallUSA.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such party websites, you do so entirely at your own risk.

User Information, Reviews, and Feedbacks
Other than personally identifiable information, all reviews, comments, feedback, suggestions, ideas concepts know-how and other submissions disclosed, submitted or offered to CuckooMallUSA.com in any manner is and will be considered non-confidential and non-proprietary and will remain CuckooMallUSA.com’s property. CuckooMallUSA.com may use any or all of the user’s communications for any purposes whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, development, manufacturing and/or marketing in any manner for any or all commercial or non-commercial purposes. CuckooMallUSA.com is and shall be under no obligation to maintain any comments in confidence, to pay user any compensation for any comments, or to respond to any user comments. You agree that any comments submitted by you to the site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s). You further agree that no comments submitted by you to this site will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. We retain the right to remove any or all user communications that includes any material we deem inappropriate or unacceptable.

DISCLAIMERS
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED BY CUCKOOMALLUSA.COM ON AN "AS IS" AND "AS AVAILABLE" CUCKOOMALLUSA.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, MATERIALS, CONTENT OR PRODUCTS INCLUDED ON THE SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CUCKOOMALLUSA.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOR LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, CUCKOOMALLUSA.COM DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEB SITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE. AND NEITHER WE NOR ANY OF THEIR AFFILIATES MAKES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO TOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL CUCKOOMALLUSA.COM OR ANY OF ITS RETAIL PARTNERS, AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, SUPPLIERS, SHAREHOLDERS OR ANY PARTY INVOLVED IN THE CREATION, OR PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE CUCKOOMALLUSA.COM WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF CUCKOOMALLUSA.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL CUCKOOMALLUSA.COM BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

Revisions of Terms of Use
CuckooMallUSA.com may revise these Terms of Use at any time by updating the information. You should visit this page from time to time to review the then current Terms of Use because they are binding on you. These Terms of Use supersede any other agreement between you and us to the extent necessary to resolve any inconsistency or ambiguity between them.

Termination
You or we may suspend or terminate your account or your use of this web site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.

If you do not understand any of the Terms of Use or have any questions, please do not hesitate to call us at (323) 780-8808 or e-mail us at contact@cuckoomallusa.com

Returns & Exchange Policy

All products for returns and exchanges will be processed after reviewing the item at our warehouse upon receiving it. All return or exchange claims will be closed or denied if there is no response within 30 days after contact.

Refunds
If the customer would like to return a purchase for a refund, the customer must claim a return within 30 days upon receiving the item and return the item in its original packaging with all accessories. The original shipping fee will not be refunded and THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COST. If the item has been opened, a 5% boxing fee will be applied. If the item has been used or has unclaimed damages, a 15% restocking fee will be applied.

Exchanges
If the customer would like to exchange a purchase, the customer must claim an exchange within 30 days upon receiving the item and return the item in its original packaging with all accessories. THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COST. Once the item arrives at our warehouse, the customer will be contacted in regards to exchanging their product, cost differences, fees, etc.
*If the item has been opened, a 5% boxing fee could be applied. If the item has been used or has unclaimed damages, a 15% restocking fee could be applied.

Defective, Damaged, or Incorrect Item
If the item is defective, damaged, or incorrect upon arrival, you must claim a return within 14 days of receiving the item and return the item in its original packaging with all accessories. When making a claim, proof of defect damages must be provided. Once confirmed, we will provide a return label at free of cost.

Cancellation
All orders that are cancelled before the item is delivered, will receive a full refund with no shipping costs. If a request to cancel an order has been made after the product has already been shipped, CuckooMallUSA.com will not be responsible for all or partial shipping costs. In this case, the customer will be responsible for sending back the cancelled item. To view our shipping schedule, please refer to our Shipping Policy.

Privacy Policy

At CuckooMallUSA.com, your privacy and security is paramount to the continuous on going relationship with you, our customers. We respect and understand your concern for privacy and one of our missions is to ensure that all the information you have provided to us is handled in the most safe and responsible manner. We have undertaken to create a safe online environment and implemented security standards to establish a comfortable and safe shopping environment you deserve.

CuckooMallUSA.com continuously gathers online customer activity and information in order to make the necessary enhancements for improving the online shopping experience of our users. Your personal information such as name, address, telephone number, credit card number, and e-mail address, which then are collected allow us to achieve this objective. Furthermore, as an official company policy, CuckooMallUSA.com does not under any circumstance sell or divulges its customer information to any third party.

We protect your information by storing it on a secure web server in a private database. Periodically, CuckooMallUSA.com sends e-mail messages containing specials offering, sales and promotions to the members on our mailing list. However, if you wish to opt out or unsubscribe from receiving e-mail communication from CuckooMallUSA.com or wish to be taken off the mailing list, you may do so by changing your status on our website or by contacting us through e-mail at contact@cuckoomallusa.com

Here are ways we gather information and how we use it:

Orders
While ordering our products we request the following personal information from you on our registration form: first and last name, billing/shipping address, telephone number, email address, username, password, password hint, credit card, and credit card number. This is the information we need to process your order. Your telephone number is required to complete the registration or order process, so that we can use it to contact you about your order if we need to. Your billing information is also used to ensure that the right person is charged for the merchandise ordered.

Cookies Submissions
Cookies are small bits of electronic information that a website can transfer to your hard drive to keep records of your visit. The use of cookies is standard on the Internet and many of the websites. At CuckooMallUSA.com, we use cookies as a tool to personalize your online shopping experience and assess our efforts to provide an easier, more streamlined online shopping experience. For example, cookies can be utilized to recognize you as a repeat customer each time you visit our site; it allows us to retrieve your order history and personal information so you do not have to re-enter it every time you shop. This means you can store items in your shopping cart between visits and maintain your very own special events calendar and address book. Another cookie lets us know what pages you visit as well as your browsing, shopping, and searching patterns. This enables us to identify ways to customize our online shopping environment to the preferences of our customers.

You have the option to refuse cookies by turning them off in your browser. However, if you disable the cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). Should you choose to disable cookies and cannot place an order on our site; you can always place the order by phone with our Customer Service Representatives.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Some of our business partners use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by CuckooMallUSA.com only and does not cover the use of cookies by any advertisers.

Disclosure to Authorities
CuckooMallUSA.com fully cooperates with law enforcement agencies working to identify those who may use our services for illegal activity. Accordingly, we reserve the right to disclose any and all information to lawful government bodies or officials under certain circumstances as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud or other activity that is illegal or may expose us to legal liability.

Secure Shopping By using our website, you consent to the usage and collection of information from you by CuckooMallUSA.com. Any revisions or changes made to our Privacy Policy will be posted on our website for view in order that our users are informed of what information we collect, how it is used and under what circumstance, if any, is disclosed.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at contact@keytradingusa.com or by contacting us by telephone or postal mail at the contact information listed below.

Your Consent
CuckooMallUSA.com wants to make sure that our customers will undergo the most secure and risk-free possible online shopping experience and we want you to have as much faith in the security of your transaction as you do with our products and services. To this end, we have implemented several programs to ensure that you feel comfortable and satisfied to purchase our products.

CuckooMallUSA.com guarantees that any sensitive information provided by the customer is protected online; all of your transactions completed through CuckooMallUSA.com go through security methods to ensure that your personal information is protected. All your information (such as credit card number or address) is transmitted using secure socket layers (SSL) encryption at 128 bits (the current industry standard) to communicate securely without risk of manipulation, impersonation or tampering of sensitive personal information. We utilize this encryption during the online checkout process, including the acceptance of your credit card information, and the management of your account. Furthermore, as a company policy, we believe in guarding your personal information not only online but offline as well. As such, access to your personal information is limited only to the staff required to fulfill the duties related to your account, for instance, order fulfillment, billing and the servers, hard drive and file cabinets that store your sensitive and personal data are placed in a secured and safe setting away from possibility of incursion.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.

Cuckoo Points Policy

  1. CP Program benefits are only available for CuckooMallUSA.com members.
  2. 1 CP is equivalent to 1 cent (ex. 100 CP = $1 or 1000 CP = $10)
  3. CP expires within 2 years after points are received.
  4. CP have no cash or credit value.
  5. Points will be forfeited if CuckooMallUSA membership is cancelled.
  6. You can check the status of your CP by going to: My Account > My Reward Points.
Returning and Canceling orders
If you purchased an item with your Cuckoo Points and decide to return or cancel your order, the Cuckoo Points that you used for the purchase will be returned back to your account.


Cuckoo Coupon Policy

  1. Cuckoo Coupons can only be used by CuckooMallUSA members and for the purchase of items sold only at CuckooMallUSA.com
  2. Cuckoo Coupons can only be used once per order.
  3. Cuckoo Coupons do not have any dollar value or can be exchanged for cash or credit.
  4. Cuckoo Coupons have an expiration date. Once the coupon expires all special promotions related to the coupon will become void and not apply.
  5. Cuckoo Coupons will vary in terms of its promotional deal according to special events.
Restrictions and Rules
Special deals and offers for Cuckoo Coupons may vary and rules and restrictions will apply according to the special event and promo.

Returning and Canceling orders
If you decide to return or cancel your order after using a Cuckoo Coupon the coupon will become void.